Also see Sept'06 BCC ArticlePremise
Berkeley's aging student systems represent a critical strategic problem.
The key issues informing this problem are:
We are unable to meet the current service demands and expectations of our prospects, students, faculty, staff, and alumni.
We must rely increasingly on student fees and alumni gifts which limits our options.
We are falling behind peer institutions that are doing more to leverage technology to support their key constituents.
Foundation Work
In the past few years, several efforts have emerged to address these
issues. Two such efforts were:
These two efforts united when retired Associate Vice Chancellor Richard
Black spearheaded an effort to elevate the strategic importance of
student systems. The unification of these efforts resulted in a new vision for student systems and a recognition that student systems are one of the most important IT-related opportunities facing the campus.
2006 Budget Initiative
Energized with a common goal and purpose, Student Affairs, IST, and the
Graduate Division proposed an initiative to address critical student
systems issues this spring. The comprehensive 'Student Systems 2012'
proposal called for new governance structures, systematic planning of
the next generation of student systems, and immediate steps to consolidate and safeguard student data. The proposal was well received and is currently being implemented.
Executive Governance
Vice Chancellor Genaro Padilla and CIO/AVC-IT Shel Waggener are sponsoring the Student Systems 2012 initiative. In accordance with the new campus efforts to streamline IT funding and governance, they are forming an Executive Governance Committee. This group will guide this enormous effort, make key policy and operational decisions, and advocate for the necessary resources to make this effort a success.
Community Governance
Students, faculty, and directors of key student service units will be the primary drivers of this effort. These critical constituents will be
represented by the Stakeholders Working Group which is chaired by Acting
AVC Susie Castillo-Robson.
Project Team
A small team will support the Student Systems 2012 governance structure
and deliver a comprehensive data inventory, business process mapping, and fit/gap analysis. Tim Heidinger from Student Affairs Computing will
manage the team and coordinate the data consolidation of a number of decentralized student databases.
Related Activities
CIO/AVC-IT Waggener and Acting AVC Castillo-Robson are sponsoring a Leadership Development Program (LDP) team project that is focused on understanding the gap between our current technology offerings and student expectations. This team is being coordinated by Allison Bloodworth of the CIO Technology Program Office and will issue a report in spring 2007.
Student Systems Inventory
Student Systems Inventory website (http://students.berkeley.edu/2012.htm) collects information about all systems used by prospective and current students, and alumni and the staff who help them
Community Source Student Services System
Community Source Student Services System (http://educationcommons.org/projects/display/CSSSS/Home) is a project is to create a set of specifications and reference implementations for a community-developed, open-source, SOA-based, student services system that can be adopted by a wide range of institutions of higher education.
Mary Ann Mason - Dean, Graduate Division (Oct 2006 - Jul 2007)
Christina Maslach - Vice Provost, Teaching and Learning (Oct 2006 - Sep 2009)
Executive Governance Role:
1. Set student systems planning phase scope, timeline, and priorities.
2. Identify and decide key policy and business process issues that arise as part of initial planning phase.
3. Establish a framework for coordinating existing student system implementation projects across campus.
4. Recommend next phase solutions to address findings from planning phase activities.
NOTE for Administrators:
When updating membership, the following must also be updated:
Brian Peterson - Associate Director of Systems, OUA (as of 8/08)
Carol Rachwald - Director of Graduate Services, Graduate Division (as of 3/08)
Cheryl Resh - Director, Financial Aid
Walter Robinson - Director, OUA
Richard Russo - Director, Summer Sessions
J.R. Schulden - Director, Information Services & Technology, Application Services
David Scronce - Director of Student Service Systems (as of 8/08)
Linda Song, Associate Director, Academic Senate (as of 3/08)
Joyce Sturm - Assistant Director, Controller's Office (as of 7/07)
Gregg Thomson - Director, Office of Student Research (as of 10/08)
Former Members
Carolyn Chee - Dir of Student Systems, Graduate Division
Joyce Liou - Undergrad student
Faye Fields - Director, Financial Services
Robert Gleeson - Executive Director, Berkeley-Columbia MBA, Haas School of Business
Cyrus Hung - Undergrad student
Wendy Jones - Manager, Information Services & Technology, Web Applications (4/09 - 10/09)
Debbie Kallman - Assistant Vice Chancellor - Finance and Assistant Controller (Left campus Oct 09)
Betsy Livak - Dir Special Projects, Graduate Division
Tessa Michaels - CTO & Exec Dir Business and Technology Solutions, Administration (Left campus Nov 09)
Judah Rosenwald - Director of Finance & Administration, University Extension
Andrea Green Rush - Director, Academic Senate
Walter Wong - Associate Registrar, Office of the Registrar
Community Council Role:
1. Make recommendations regarding initiative scope, timelines, priorities, and budgets to the Executive Governance group.
2. Provide input, guidance and recommended solutions to policy, operations and business process issues that arise during the initiative.
3. Provide input, guidance and oversight to the Student Systems Project Management Group.
4. Establish a framework for involving students and faculty in the initiative.
5. Provide input, guidance and recommendations regarding major student system implementation. (added March 2007)
6. Provide input into budget and priority decisions where appropriate. (added March 2007)
NOTE for Administrators:
When updating membership, the following must also be updated:
